(Last Update: September 2016)
In general, we only collect information that allows us to provide you with our best Services. This includes, for example, simple tasks like allowing advertisers to find their targeted audience by information you choose to show. It also helps us to keep our Services clear of fraud and Spam, and it allows us to get a unique understanding of what additional services may be useful to you, and all other purposes set out in this policy below.
Starting with Quick Paisa 1.0, all of Quick Paisa’s core features are secured with end-to-end encryption: Quick Paisa Credit Purchase, Cash withdrawal and Amount transfer. This means that the encryption keys are stored only on the clients’ devices and no one, not even Quick Paisa itself, has access to them. To learn more about Quick Paisa Encryption, follow this link: http://www.qpaisa.com/en/security-overview.
Scope and consent
Before you start watching videos, it’s important you understand that by using our Services, you give us consent to collect, use, disclose, and retain your personal information and other information but we will never miss use the content you are sharing privately. You can be sure that we will only use your information as described in this Policy.
Information we collect
First of all, we want you to be assured that we do not miss use the content of your account messages, transactions, purchase records and/or personal information you provided via Quick Paisa and we store the transactions and information for reporting purpose. We collect the minimum information required to achieve the purposes set out in this Policy (see below), and you have the ability to limit such collection, as specified below under “Your Choices”:
- (a) Registration and Account Information: When you use our various Services you voluntarily give us personal information (e.g., number, email, occupation, location, gender and, when necessary, billing information) and you are not anonymous to us. That means your number, location and occupation (if you choose to provide them) will be visible to advertisers for targeting their specific audience. When you install the Quick Paisa App, you’ll also be asked to allow us access to share your mobile number, occupation and location with advertisers.
- (b) Additional Information: We may collect additional information if you access our App through a specific device (e.g. your mobile device’s unique identifier; information about your device’s operating system, your browser, browser or operating system language; your wireless network, and your mobile carrier). We may also collect your WPS location data – you can choose whether to allow this by changing your geolocation tracking settings.
Specific Accounts – Quick Paisa ID
Quick Paisa Auto Top-Up? Auto Top-Up automatically recharges your account with Quick Paisa credit when you become out of balance just request for recharge your account will recharge automatically even you can recharge your mobile balance from Quick Paisa Top-up service.
Quick Paisa ID Registration: A Quick Paisa ID allows you to connect to your Quick Paisa account from different devices, using your ID and password only. If you want us to create a Quick Paisa ID for you, we will use information you provided in the registration process (e.g., name, email, password, phone number), as well as your IP address to do so.
Uses and Retention:
The information we collect from you ensures you can use the Quick Paisa Service and can be contacted on Quick Paisa. Your information is retained for as long as it is needed and helps us in our mission to constantly improve our Services and provide you with new experiences. As part of this mission, we may use your information for the following purposes:
(a) Make our service available: We use your Registration and Account information to (i) register you for the App and create your User Account for Quick Paisa; (ii) create your profile and make it visible; (iii) process your payments; (iv) create your Quick Paisa ID; (v) provide customer service, give you information about your account, and respond to your requests; (vi) personalize your experience by providing content (such as award) on the Service, including targeted advertising of Quick Paisa services and other 3rd party services that we believe may be of most interest to you; (vii) improve the Service, including awards provided by our Service, and make it a safer, efficient, and customized experience; (viii) indicate which of your contacts is already a Quick Paisa user and notify you when your contacts become active on the Service.
(b) Improve our Services: We use transaction log information and usage information (as described above) to better understand network behavior and trends (numbers of videos and transactions made by users, typical destinations, volume credit, network type, etc.), detect potential outages and technical issues (this helps us notice things like a drop in transaction volume in a certain geography, a transfer in balance volume, a change in typical networks, etc.) to improve our Services. We may look into a specific transaction log in response to a customer support request. We maintain a transaction log information for only as long as is needed for business and/or legal purposes. We use aggregate information about our users and non-personal information to analyze our Services and user behavior and prepare aggregated reports.
(c) Provide Interesting Offerings to You: As part of our Services Quick Paisa may use your information to send you message notifications about offerings from our Services or from third parties (as long as you agreed on Quick Paisa or elsewhere to receive information from that third party), which we believe you would find interesting. We may also use WPS location data to provide location-based offerings to you from our Service or third-party advertising. You will be asked to allow the use of your location data before Quick Paisa provides such offerings, and you may also adjust your account preferences to disable the use of your location data at any time.
(d) Process Your Payments: We may use your Information to process your payments for our Services through a third-party service provider and, on an aggregate basis to determine charges for our carriers and other service providers.
(f) Communicate with You: We may use your information to contact you (via message or other means) to maintain the App, including your Quick Paisa User Account, to comply with your stated communication preferences or to provide updates about other Quick Paisa services.
Unless otherwise specified, we retain information as long as it is necessary and relevant for us to achieve the purposes referred to above or to enable us to comply with our legal data protection retention obligations. You consent to our retention of your video viewing tracking data for as long as permissible under applicable law – up to one year after you close your account or otherwise withdraw consent for video tracking.
We want you to know that we do not sell your personal information. We only share your personal information with third-parties outside of Quick Paisa, for the purposes listed above, in the following circumstances:
(a) The Quick Paisa Corporate Family: We may share the information we collect about you with the Quick Paisa corporate family, including our parent company, App Tribe Technologies. (To learn more about App Tribe Technology., which is a publicly traded company in Afghanistan, please follow this link:http://apptribe.af/about/), and its and our affiliates and subsidiaries. The information may be disclosed to: (i) provide joint content and our services (e.g., registration, coordination of membership accounts between the Quick Paisa corporate family, transactions, analytics and customer support); (ii) help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches.
(b) App Providers and Other Third-Parties: We may disclose your information to service providers and other third-parties under contract who help with providing you our Services (such as, but not limited to, fraud and spam investigations, payment processing, site analytics and operations, providing special partnership features in our service, advertising – either on an aggregate non identifiable basis, or using unique identifier which can’t trace back to you). They are required to secure the data they receive, so that your personal information is guarded.
(d) Legal and Law Enforcement: We may disclose your information to law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to terror acts, criminal investigations or alleged illegal activity or any other activity that may expose us, you, or any other Quick Paisa user to legal liability.
(e) Change of Control – New Owners: We may share your information with another business entity, if we plan to merge with or be acquired by that business, or are involved in a transaction with similar financial effect. In such a situation we would make reasonable efforts to request that the new combined entity or other structure follow this Policy with respect to your personal information. If your personal information was intended to be used differently, we would ask the new entity to provide you with prior notice.
We want you to have control over how you communicate. That’s why, for example, we allow you to transfer amount to other accounts (it will affect your account immediately, when use our credit, transfer and cash withdraw service). How cool is that? You can also control your privacy settings within the App. You can choose not to share your photo, opt not to receive location-based messages along with many other additional options, which are available within the app.
Every now and then, Quick Paisa may send you notifications about administration and operation of the Service (for example, about your transactions, policy changes, technical issues, etc.). We may also send notifications about offerings by Quick Paisa or third-parties, that we think may be of interest to you. If you do not wish to receive such notifications, you may adjust your system settings to decline them (if you’re using iOS systems) or opt-out at any time from receiving further notifications by not using our service.
Cookies and Tracking Technologies
Here are a few additional important things you should know about our use of tracking technologies (e.g., cookies, HTML-5 stored technologies):
We offer certain features that are available only through the use of tracking technologies.
We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e. they remain on your computer until you delete them) or temporary (i.e. they last only until you close your browser, or until you exit the App). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the App and Website. We suggest you refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
We encode and protect the tracking technologies that Quick Paisa sets so that only we can interpret the information stored in them.
You may come across tracking technologies/cookies from our third-party service providers that we have allowed on our App to assist us with various aspects of our App operations and services, such as Google Analytics.
You also may encounter tracking technologies from third-parties on certain pages of websites that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)
Accessing, Reviewing, and Changing Your Personal Information
We know that security is important to our users and we care about the security of your information. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers and information access authorization controls. We need your help too: it is your responsibility to make sure that your personal information is accurate and that your password(s) and account registration information are secure and not shared with third-parties.
Our Services are not intended for children under the age of 18. Therefore, we do not knowingly collect personal information via our websites, applications, services, or tools from anyone under 18.
Updates to this Policy
From time to time, as our services evolve, we may update this Policy. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the App. Please check the App frequently for updates.